Support

Person typing on a laptop

We understand that highly responsive, ongoing customer support is vital to your business success. Veripos technicians are experts in both survey and dynamic positioning systems and have been highly trained to get, and keep, you up and running. They will arrange a visit to your vessel if required, to get your system up and running as fast as possible. We also provide on-site technical assistance for mobilisation, training and installation.

Veripos Technical Help Desk: provides expert advice to clients by phone or email 24 hours a day, 365 days a year. If your problem requires additional support, we will provide you with a technician from one of our regional support teams based in Aberdeen, Houston, Rio das Ostras (Brazil) and Singapore.  

Contact Support
Phone: +44 (0) 1224 965900


Bulletins, Alerts & Release Notices

Keep current on Veripos firmware releases, end-of-life product announcements, service alerts and more.

Coverage Chart

VERIPOS coverage chart, highlighting beam coverage and station locations.

Technical Documents

Veripos technical documents such as Manuals and Quick Guides

Glossary

FAQs

Frequently Asked Questions on Veripos products and services

Firmware/Software

Veripos receiver firmware and software applications

Legacy Products

Veripos Legacy Technical Documentation and Software.