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Support

We understand that highly responsive, ongoing customer support is vital to your business success. VERIPOS technicians are experts in both survey and dynamic positioning systems and have been highly trained to get, and keep, you up and running. They will arrange a visit to your vessel if required, to get your system up and running as fast as possible. We also provide on-site technical assistance for mobilisation, training and installation.

VERIPOS Technical Help Desk: provides expert advice to clients by phone or email 24 hours a day, 365 days a year. If your problem requires additional support, we will provide you with a technician from one of our regional support teams based in Aberdeen, Houston, Rio das Ostras (Brazil) and Singapore.  

Email: support@veripos.com
Phone: +44 (0) 1224 965900

VERIPOS Online Support System (VOSS): a portal that facilitates efficient tracking and logging of client queries permitting users to track the status of their queries, in real-time. The portal also features a knowledge base and downloads section which contains user guides, manuals and a FAQ section.

Log on to: VERIPOS Online Support System

 

Contact Us

Contact our sales team for product, services, software or training inquiries or contact our support team 24/7 to speak with an expert technician.

Sales     Support